Upstream: How To Solve Problems Before They Happen

Upstream: How To Solve Problems Before They Happen is a paperback for readers who like their history and ideas with some substance. Runs to about 320 pages, so it's the sort of book you keep on the desk rather than the nightstand – good for students, researchers and anyone curious about the subject.

What it's about

New York Times bestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen.

When we shift our energies upstream, we stop dealing with the symptoms of problems and we start fixing problems.

If we can stop crimes from being committed, we do not need to work to 'solve' crimes. If we can prevent chronic diseases from developing, we do not need to treat these diseases. If we can provide affordable housing, we do not need to provide shelter for the homeless. Looking to business, politics, and society, Dan Heath shows us that we have the capacity to solve some of our thorniest personal, organisational and societal issues. We just need to start to think about the system rather than the symptoms. Drawing on insights from his extensive research, as well as hundreds of new interviews with unconventional problem solvers, Dan delivers practical solutions for preventing problems rather than simply reacting to them.

'Packed with vivid stories and practical examples, Upstream is the rare book that can both revitalize your business and make our world a better place.' Daniel H. Pink, No. 1 New York Times bestselling author of When, Drive and To Sell Is Human

Book details

• Format: Paperback
• Pages: 320
• ISBN: 9781787632745
• Published: 2020-03-05
• Dimensions: 15.3 x 2.3 x 23.4 cm
• Category: Academic

Frequently asked questions

Is Upstream: How To Solve Problems Before They available in paperback or hardcover?

This listing is for the paperback edition of Upstream: How To Solve Problems Before They.

What language is this edition in?

This edition is in English.

How fast does Bookston ship?

Shipping is free on every order, with no minimum. We ship within the United States only; orders leave our Denver, Colorado warehouse in 1–2 business days and usually arrive within 5–7 business days.

What if the book arrives damaged or isn't what I expected?

You have 30 days from delivery to return it in new condition for a full refund. If it arrived damaged, defective or wrong, we cover the return shipping.